More patients in. Zero leads lost.
Whether your calendar is empty or your front desk is drowning in leads it can’t keep up with, it’s the same root problem: nobody’s connecting the dots between marketing and follow-up. We built ConnectTouch to close that gap on both ends.
Two problems. One partner.
Most practices fall into one of two camps, and we’re built to solve either one, or both at once.
Not enough patients calling?
Your schedule has open slots and the phone just isn’t ringing enough. You need real visibility on Google, on maps, and in your community, not just a nicer-looking website.
Plenty of leads, but losing them?
Calls, form fills, and referrals are coming in, but your team can’t respond fast enough, and half of them go cold before anyone follows up.
A full marketing engine, built for medical & therapy practices
Every service below is built specifically around how patients actually search for and choose a care provider, not repurposed from a generic marketing playbook.
Website Design & Development
A fast, mobile-first site built to turn visitors into booked consultations, not just look nice.
- Conversion-focused design
- Built-in booking & forms
- HIPAA-aware from the ground up
Local SEO
Show up when families search “[your service] near me,” which is where most new patients actually start looking.
- Local keyword targeting
- On-page & technical SEO
- Citation & directory building
Google Business Profile
Your GBP listing is often the first thing a prospective patient sees, so we keep it optimized, active, and trustworthy.
- Full profile setup & optimization
- Review generation & response
- Regular posts & updates
Paid Advertising
Google & Meta ad campaigns aimed at the exact moment someone is looking for care, not just impressions.
- Google Search & Local Services Ads
- Meta (Facebook & Instagram) ads
- Ongoing optimization, not set-and-forget
Social Media Management
Consistent, credible presence that builds trust with families before they ever pick up the phone.
- Content calendar & posting
- Community engagement
- Brand-consistent visuals
Reputation & Follow-Up Sync
Every lead marketing brings in flows straight into your ConnectTouch system, so nothing you pay to generate ever slips through.
- Marketing leads auto-connected to follow-up
- One team, one accountable partner
- No leads bought and abandoned
What each service actually gets you
A closer look at what changes for your practice with each piece u2014 not just what it is, but why it moves the needle.
A site that actually books consultations
Most practice websites are digital brochures. Yours becomes a working part of your intake process u2014 fast, mobile-first, and built to move a visitor toward booking, not just reading.
- Loads fast on mobile, where most searches happen
- Booking and contact forms built directly in, not bolted on
- Every lead flows straight into your ConnectTouch follow-up system
Show up when families search near them
Most new patients start with “[service] near me,” not your business name. Local SEO makes sure you’re actually in that result u2014 not buried on page two behind competitors.
- Targets the exact terms families actually search
- Fixes the technical issues hurting your ranking today
- Builds the citations and directory presence Google trusts
Your first impression, before they even click
For a lot of searches, your GBP listing is the whole interaction u2014 hours, reviews, photos, a map pin. If it’s thin or outdated, families move to the next result without a second thought.
- Complete, accurate profile that builds instant trust
- Active review generation and thoughtful responses
- Regular posts that keep the listing looking active
Reach people at the exact moment they’re looking
Ads aren’t about being seen by everyone u2014 they’re about being seen by the right person, right when they’re actively searching for care. We aim for that moment, not just impressions.
- Google Search & Local Services Ads for high-intent searches
- Meta ads to build awareness with local families
- Ongoing optimization based on what’s actually converting
Build trust before the phone even rings
Families often check your social presence before calling u2014 it’s a quiet trust check. A consistent, credible feed reassures them before the first conversation even happens.
- A content calendar so your feed never goes stale
- Real community engagement, not just posting
- Visuals that stay consistent with your brand everywhere
The step most agencies skip entirely
A lead that isn’t followed up on is money wasted, no matter how good the marketing was to generate it. This is the piece that actually protects the return on everything above.
- Every marketing lead flows straight into ConnectTouch
- One accountable team for the entire patient journey
- No leads bought and quietly left to go cold
Most agencies stop at the lead. We don’t.
A typical marketing agency hands you a lead and moves on to the next client. If your front desk can’t respond fast enough, that spend is wasted. ConnectTouch is built to close that loop.
- 1Marketing brings a new inquiry in, from your website, an ad, or a Google search.
- 2ConnectTouch’s AI responds within seconds, day or night, so the lead never goes cold.
- 3A real bilingual care coordinator follows up personally to book the consultation.
- 4You see exactly what marketing spend actually turned into booked patients, not just clicks.
Common questions
A few things practices usually want to know before getting started.
Can we get marketing without the full ConnectTouch follow-up system?
Yes, marketing services can be added on their own. That said, most practices see the biggest lift when the two are paired, since every lead marketing generates is automatically caught and followed up on.
We already have a marketing agency. Can you just handle follow-up?
Absolutely. ConnectTouch’s core communication system works independently and plugs into leads from any source, including your existing marketing.
How is this different from a typical marketing agency?
Most agencies measure success by clicks and impressions. We measure it by booked consultations, because every lead we help generate flows directly into a follow-up system built to actually convert it.
Do you build new websites, or only redesign existing ones?
Both. If you don’t have a site yet, we’ll build one from scratch. If you already have one, we can redesign it or work within what’s there.
Is the marketing side HIPAA-aware too?
Yes. Forms, ad landing pages, and any tools that touch patient information are built with the same HIPAA-conscious approach as the rest of ConnectTouch.
Not sure which side you need? Let’s talk it through.
Tell us where your practice actually stands u2014 too few leads, too many to manage, or somewhere in between u2014 and we’ll build the right plan around it.
- No pressure, no jargon u2014 just a straight answer for your practice
- Works whether you want marketing, follow-up, or both
- Typical response time under one business day
Request Your Free Marketing Consultation
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